Archive for the ‘News’ Category

Mazda President’s Club Awards- Customer loyalty An Important Criterion

The members of Mazda President's Club have been announced. Mazda's President's club was established in 1988 by Mazda North America and recognizes the top 50 Mazda dealerships for sales and…

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Amazon Tops Customer Loyalty Charts in The Us

In a survey conducted by the Temkin Group revealed the Amazon has the highest customer loyalty rates in America. The survey took into account three factors to chart customer loyalty: hesitation to swi…

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Customer Retention in Direct Marketing

For firms using direct marketing tactics, it's important to focus on building repeat business so that your customer base is not made up entirely of one-time buyers. A recent study has revealed tha…

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